Privacy Policy

Privacy Policy

DFC Direct cares about your privacy. All information remains confidential.We do not disclose buyers information to any third parties. We will only use the information that we collect about you lawfully (in accordance with the Data protection Act 1998). We collect information only for the following 2 reasons, firstly, to process your order, and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent And we will not pass on your e-mail address to other organisations unless you have given your consent. We will give you the chance to refuse any marketing email from us in the future.


Contact Information:

DFC Direct

Dundee Football Club
Dens Park

Sandeman Street
Dundee

DD3 7JY
United Kingdom


Email: sales@dfcdirect.co.uk


Information:

The type of information we collect about you, includes:


Your name
Address
Phone number
Email Address

This information is stored on our internal systems and our website simply verifies you as a customer of DFC Direct. We will never collect sensitive information about you without your explicit consent.The information we hold is to the best of our ability accurate and based solely upon information we receive from you and it remains as up to date as it can be. You can check what information we hold about you, by writing to us. We will delete or correct any inaccuracies promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer or sell your information. We may use technology to track the patterns of behaviour of visitors to our site.
If you have any comments/questions about privacy, please Email: sales@dfcdirect.co.uk


We use the information you provide for the following purposes:


Assist with strategic development
And to audit usage of the site


Use of personal information:

We process personal information collected via DFC Direct for the purpose of:


Providing the best possible service processing any orders you may have made providing you with information about products and services we offer. When you place an order we need to know your name, email address, delivery address and payment information, depending on the payment method that you choose to use. This allows us to process and fulfil your order and to notify you of the status of your request. We may also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.


When you agree, your e-mail address will be used for our own marketing purposes until you unsubscribe. It is possible to unsubscribe at any time. If you do not wish to receive information about our products or services, please tick the appropriate box on the DFC Direct Newsletter Management.


Your Consent


By submitting information to DFC Direct you consent to the collection and use of this information by DFC Direct and it's Service Provider (if any). If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.


Cookies


What are cookies?


A cookie is a small text file stored on a computer or mobile browser. They are used in a whole host of areas such as shopping baskets, personalised account areas and to collect anonymised information about site visitors. Information about cookies and how they work can be found at www.allaboutcookies.org.


There are two main types of cookies - session cookies and persistent cookies.


Session cookies only last during a single visit. When a user closes their web browser the session cookie information is automatically removed from their computer. DFC Direct uses sessions cookies fundamentally to ensure the site works correctly. Without session cookies, if you click CHECKOUT, the new page does not recognise your past activities on prior pages and your shopping cart will always be empty.


Persistent cookies are stored by the user's web browser even when the web browser has been closed, so that the next time a user goes back to the website that originally set the cookie, the web site can read information back from the cookie. Persistent cookies have an expiry date which controls when they are automatically deleted.


DFC Direct makes use of Google Analytics to produce statistics on website usage, which helps us to improve the site and your overall user experience. To do this, Google Analytics uses a cookie. All data is anonymous, though you can refuse the use of cookies by easily changing the options on your browser or you can opt-out by installing a browser plug-in supplied by Google.


Google's Privacy Policy


Social Media Plug-ins

Social Media Plug-ins for Facebook and Twitter obtain data for tracking purposes. These Cookies are used to collect information from visitors to our site. The cookies will gather analytics on how often the webpage is shared. Personal information may also be used when provided knowingly by you. We use Facebook and Twitter to help us market our business using comments, feeds and Like functionality. We use these Plug-ins as a convenience for our users and only use it on the basis that Facebook and Twitter adheres to its Privacy Policy.


Further information


If you have any questions about this information, please email